Wight Mountain is a UK based company and complies with UK consumer law. Shopping with Wight Mountain is safe and secure. We aim to get your items purchased online or over the phone to you within 5 working days or sooner. If you have a problem with an a purchase please Tel: +44 (0)1983 533445 and will replace or refund the item. Our Terms and Conditions do not affect your statutory rights. Our returns policy allows 21 days.

Prices include VAT (Value Added Tax)* at the standard UK rate of 17.5%. If you are purchasing from overseas please contact us for the cost and shipping to you. While we do our best to ensure prices are up to date and correct, the possibilities of errors may occur.
*In the UK helmets are already VAT free.

Wight Mountain accept most major credit cards for online orders. You will be asked to enter your card details and the name and the address of the card holder when you place the order. These details will be checked and we may hold an order until we receive the correct details. You will be contacted if we find the card or address details to be incorrect. We only bill your card when your order is ready to be dispatched.

For offline orders Wight Mountain accepts Cash, Personal Cheques, and Major Credit Cards. We recommend that you do not send cash through the post.

Wight Mountain take online security very seriously and have taken several steps to ensure that your payment information is processed securely, confidentially and accurately.

After your order is processed your credit card details are removed from the web server.

Wight Mountain are committed to protecting your privacy. When you make an online order, we need to know your name, e-mail address, credit card billing address, delivery address, credit or debit card number and associated details. This allows us to process and fulfil your orders and to notify you about your order status. We will also require a land line telephone number in case we need to contact you and for international orders this number may be given to our couriers in order to help with the delivery of your goods.

We will not use your details other than to process an order and will not hold these details or use these details in any other way.

Wight Mountain disclaim damages of any kind, compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties implied or otherwise relating to use of this site.